VIDA custom-made items are made to order especially for you. Once you place an order, your item is printed, stitched, hand-finished, flown across the world, and then packaged with care to reach your doorstep.
Over 95% of our orders ship within 45 days. Due to our model of on-demand custom made products, we allow for 4% of orders to ship within 45-60 days, and 1% shipping outside of 60 days in case of any hiccups in production, shipping, or fulfillment.
All new product introductions are launched at a delivery timeline of up to 60 days. This gives us a chance to ramp our vendors up to our production speed. We will let you know as these products transition from new launch up to 60 day delivery to core item within 45-day delivery.
Want to know about a specific type of product? Check out our Shipping Times breakdown.
If you have questions about a recent order, please feel free to email us at firstname.lastname@example.org.