What is VIDA's return policy?

Approximately 20 million tons of apparel is thrown away by consumers every year. We want to do our part to reverse this trend. All VIDA’s products are uniquely designed and VIDA’s on demand products are custom-made, made-to-order, and hand-finished just for you. Our in-stock items are prepared in advance in quick turnaround, small batch production runs to meet essential needs. We manufacture only what you buy, so we can reduce waste and be mindful of what we bring into our world.

At VIDA, we are proud to deliver products of high quality to our customers. Because we produce our on-demand items specifically for you, we can not accept returns or order cancellations after we have started our production process (from one hour after order placement).

All our facemasks and other PPE items are non-returnable and non-refundable. Please see our full policy here.