Our E-commerce platform, Shopify, is currently experiencing network issues that affect third party payment methods like PayPal, Stripe, and Amazon Pay. This causes your order to be displayed incorrectly in our system even if your payment went through. We are currently monitoring the situation closely with Shopify, and if you are affected please contact us here and we will assist you.
You can read more about the issue here: https://community.shopify.com/c/Notices/Network-issues-affecting-some-third-party-payments/m-p/910066
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