Currently, VIDA Customer Service can only be reached via Email and social media channels. Our phone and chat support are unavailable.
The E-mail support team is open from 6 AM-10 PM every day PST(except for statutory holidays). We will get back to you within 24 hours.
For Zendesk IVR
Hi! Thank you for contacting VIDA. We are a San Francisco-based company and our hours are 6 AM-10 PM Pacific Standard time from Monday-Sunday with the exception of holidays. Our phone lines are currently unavailable to take your call. Please send an email to firstname.lastname@example.org or through our social media channels and we will get back to you within 24 hours. If you would prefer to leave us a voicemail, please record your message after the beep. Please provide your name and email so we can get back to you soonest.
Thank you so much for your patience. I hope you are staying safe and well.