Protective Masks FAQ

Mask Subscription

• How to change the mask type/color on your VIDA mask subscription.

Product Information

• FAQs: Custom-made: Organic Cotton Mask - Artist Print
• Live Safely Kits FAQs
• BIO 55 Biodegradable 3-Ply Mask
• Mask Comfort Fit Set (For DISPOSABLE MASKS)
• Colored N95 mask FAQ
• Printed Vax holder FAQ

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Protective Mask Orders & Shipping

• Shipping FAQ
• The tracking information for my mask order isn't updating. Did my order ship?
• How long will it take to receive my mask?
• How do I know the status of my order?
• Can I cancel my order?