There comes a time when we have to adjust prices due to increases that are simply beyond our control. As most of you might have already noticed, the cost of fuel has gone up exponentially, and shipping carriers have raised their rates by 40% with surcharges due to these fuel cost spikes. Try as we might to keep the same costs for shipping in play for our customers, we have reached a point now where we must make a few adjustments.
Let’s give you a little back background on VIDA shipping rates. When we started selling masks, our shipping cost a minimum of $3.50. If you did not know, our pricing is based on product weight brackets and shipping types (standard, expedited, two-day, and overnight). We have managed to keep these same rates for over two years now, despite the ongoing inflation.
Sadly, due to these global inflation rates, we have to make some changes. For USPS Standard shipping, our fees for a package under 0.5lb will now be $5 and for Standard shipping of a larger package between 0.5lb and 1lb it will be $6.50. All packages over 1lb are sent by UPS's 3-day shipping service. A package just over a pound (up to 1.5lb) will be $9.50 and a heavier package up to 3 lbs is $17. VIDA will continue to offer faster shipping services as well through UPS for 2-day and overnight shipping. All our shipping fees are pass-through rates. We are in no way profiting from these changes, and we are doing our utmost to provide you with comfortable, well-designed, high-performing products that are shipped to you through a reliable, trackable, quality shipping service.
Remember, all shipments include a prepaid return label so you can return your used masks to us for sustainable recycling and composting.
Do you need masks regularly for yourself, your family, or your loved ones? Consider our subscription services which come with free shipping. Subscriptions can be paused, edited, or cancelled at any time at no additional cost, and they ensure you always have your favorite high-protection masks at home when you need them. Another way to save is by purchasing masks in bulk. This type of order gives you masks at more than 50% savings.
If you have any questions about our shipping services, related costs, or how to save on shipping by signing up for subscriptions please know we are here to help. Simply reach out to us at email@example.com and we will make sure to get back to you as soon as possible.